Esper

WORK  /  PRODUCT DESIGN 

Esper is smartly positioned as a mission-critical tool for global companies spanning a broad range of industries, including healthcare technology, retail, food & beverage, education, and beyond. As a mobile device management and DevOps platform, they support device fleets as small as tens of devices up to a million, which proves to be a unique design challenge for their suite of products and APIs.

I joined Esper as their Principal Product Designer just after they closed Series B, and was tasked with scaling the core product interface while establishing their Product Design team. As the only seasoned designer on staff, I split my time as an individual contributor and people manager. To contain the costs and complexity of creating a team while building a nuanced technical product, I recommended we start with a lean team of generalist Product Designers before onboarding specialists. I outlined the Product Design career ladder, oversaw hiring, managed design operations, and guided iterative feature development.

Esper Projects

Password protected. For access, please contact me directly.

Esper_Device Directory_Grid_Groups - Expanded@2x
Product Design

Groups & Devices

Scaled interface to support Enterprise

Product Design

Device Provisioning

COMING SOON. Redesigned key onboarding flows

Product Design

Esper Software Updates

COMING SOON. Created a user pattern for pushing OTA updates of various types

Esper_Blueprint_Overlay
Product Design

Blueprints

Evolved device management workflows

Product Design

Pipelines

COMING SOON. Streamlined a cornerstone DevOps feature

Product Design

Esper Design System

COMING SOON. Orchestrated creation of Esper's first Design System

Product Design

Groups & Devices

Scaled interface to support Enterprise

Product Design

Blueprints

Evolved device management workflows